Description

About the position:

We are seeking a highly motivated and analytical Business Analyst Intern to join our MSME Team.

This is a unique role that combines business analysis with hands-on experience in Artificial Intelligence (AI).

The intern will play a critical dual role:

- AI Focus: You will be directly responsible for training and refining a new AI Agent, which is a key strategic project for the division. This involves preparing, labeling, and validating data to improve the agent's accuracy and performance.

- BA Focus: You will support the MSME team with core business analyst task, including data analysis, process mapping, requirements gathering, including improving business process using AI to help us better serve our MSME clients.

This position is ideal for a proactive learner who is passionate about technology, data, and problem-solving, and is eager to see the direct impact to their work.

Responsibilities:

• AI Agent Training:
• Prepare, cleanse, and label datasets used for training the AI Agent.
• Perfrom quality assurance on data to ensure high accuracy.
• Monitor the AI Agent's performance, identify inaccuracies or biases, and provide iterative feedback to the development team.
• Document the training processes and data standards.
• Business Analysis:
• Assist in gathering, analyzing, and documenting business requirements from stakeholders within the MSME division.
• Analyze data related to MSME products or client behavior to identify trends, patterns, and actionable insights.
• Help map existing business processes and identify opportunities for improvement.
• Support the team with ad-hoc analysis and project coordination tasks as needed.

Requirements:

• Currently pursuing or recently completed a Bachelor's Degree in a Business Information Systems, Computer Science, Statistics, economics, Engineering, or a related field.
• Strong analytical and quantitative problem-solving skills.
• Exceptional attention to detail (crucial for the AI data training).
• Proficiency in Microsoft Excel for data analysis.
• Excellent communication skills, both written and verbal.
• A quick learner with a strong sense of curiosity and the ability to work independently.
• A Logical mindset with genuine interest in technology, AI, and business processes.

Bonus point if:

• Have a foundational understanding of AI, Machine Learning, or Natural Language Processing (NLP) concepts.
• Have any prior experience with data labeling, data annotation, or data quality assurance.
• Have familiarity with banking sector in Indonesia

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.