Description

Overview

Doral's legendary golf resort was instantly iconic when it opened in the 1960s, frequented by celebrities and moguls of the game. More than 50 years later, now a Forbes Travel Guide four star hotel, Trump National Doral Miami offers a new generation of style, service, and exclusivity infused with the Trump standard of excellence. Tee it up on any of our four championship golf courses , including the legendary Blue Monster , or embark on a rejuvenating journey at our luxurious 48,000 sq. ft. spa . The prestigious resort features villa-style accommodations , exclusive Spa suites, brand new Har-Tru tennis courts , our Royal Palm Pool with 18 private cabanas and a 125 ft. slide, and several luxury event venue options, like the 24,079 sq. ft. Donald J. Trump Grand Ballroom. At the heart of our resort in Miami, sits the prominent clubhouse featuring the highly acclaimed BLT Prime , Champions Bar & Grill , event and social spaces , health club , retail options, and one of the country's largest golf pro shops.

Essential Responsibilities

• Display a professional appearance and attitude, and remain courteous to members at all times.
• Conduct daily walk threw of membership clubhouse to ensure all standards are met including organization and overall cleanliness.
• Daily organization and maximization of tee sheet for member designated course.
• Perform efficiently and effectively the opening and closing membership procedures daily to ensure a well maintained and professional membership operation.
• Provide a warm welcome to golf members and guests who are entering the member clubhouse and immediately inquire as to how we can offer assistance or support.
• A complete 360 degree awareness of member activity is required to ensure members are provided warm welcome as they are entering the membership clubhouse.
• Build rapport with golf members when time permits by inquiring about their day and informing them of the clubs golf tournaments/groups, activities and offerings.
• Provide member registration service at the membership check in counter by confirming their reservation, course, and time.
• Provide an outline of the golf sequence of service to include offering ice/water, explaining where their clubs are located, informing them of the driving range location, and the assisting with their desired next steps.
• Coordinate with the Golf Services team the members golf bag location and set up to expedite the process.
• Manage the tee time reservation system and the daily tee sheet to promote the maximization of golf revenue along with the best guest experience.
• Partner with the starter from each golf course to update daily any day of tee time additions, changes, or cancellations.
• Maintain cleanliness of the inside and surrounding membership clubhouse area to include patio, ceiling tiles, windows, mirrors, membership counter, and designated floor space
• Assist in establishing all systems, policies and procedures for sales, contracts and tracking of Membership business.
• Maintain the highest ethical standards while representing the Resort.
• Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience.
• Assist members in making room reservations, spa appointments, dining reservations, cabanas reservations, etc.