Description

Intern/Coop- Business Analyst

US-MA-Boston

Job ID: 2025-6632
Type: Intern/Co-op
# of Openings: 1
Category: Intern
Boston

Overview

We are looking for college students (perferably rising Seniors) seeking internships for the summer of 2026 in Boston. We are looking for a Business Analyst Intern to assist in analyzing business processes, gathering requirements, and supporting technology-driven initiatives. This role is ideal for someone who enjoys problem-solving, process improvement, and working with cross-functional teams in a dynamic construction environment.At Shawmut Design and Construction, we take pride in the culture we've built as a 100% employee-owned company—one that's been recognized with more than 85 Best Place to Work awards. We've been honored as a National Fortune Best Workplace, a Fortune Best Workplace for Women, Millennials, and Parents, and one of America's Best Employers by Forbes—along with numerous regional recognitions across our 11 offices nationwide.If you decide to join Shawmut as a full -time employee in the future you will have the opportunity to own your career and deliver impact within our culture of ownership and innovation focused around providing the gold standard of client service for the world's most recognizable and elite brands and institutions.

Responsibilities

• Gather and document business requirements for process improvements and technology solutions.
• Analyze workflows and identify opportunities for efficiency and cost optimization.
• Assist in creating process maps, functional specifications, and user stories.
• Support implementation of new systems and tools (ERP, project management platforms, data dashboards).
• Collaborate with project managers, operations teams, and IT to ensure alignment between business needs and technical solutions.
• Prepare reports and presentations for stakeholders summarizing findings and recommendations.
• Provide tier 1 support, analyzing ticket metrics, identifying untagged ticket data, creating Dev Ops tasks.
• Build or enhance existing FAQs or guides for various processes for existing or new projects.
• Meeting Support: Takes notes & Distribute Recaps for any project, assist w/ scheduling meetings w/stakeholders for all workstreams.

Qualifications

• Currently pursuing a degree in Business Administration, Information Systems, Data Analytics, or related field.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, PowerPoint, and Word; familiarity with Visio or process mapping tools is a plus.
• Excellent communication and documentation skills.
• Ability to work collaboratively in a team environment.

Preferred Skills

• Exposure to the construction industry or project management concepts.
• Familiarity with ERP systems (e.g., Workday, Procore) or business intelligence tools (Power BI).
• Basic understanding of data analysis and reporting.

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