University of Kentucky
Lexington, Kentucky, United States
(on-site)
Posted
2 days ago
Salary
$16.20 - $24.82
Salary - Type
Hourly Wage
Job Function
Other
Description
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
| Job Title | Patient Relations Assistant/UKHC |
|---|---|
| Requisition Number | RE52075 |
| Working Title | PRA |
| Department Name | H3180:Imaging Services |
| Work Location | Lexington, KY |
| Grade Level | 06 |
| Salary Range | $16.20-24.82/hour |
| Type of Position | Staff |
| Position Time Status | Part-Time |
| Required Education | HS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 3.5 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | Requires handling of light-weight objects up to 10 pounds, or some standing or walking. |
| Shift | Weekends and holidays. |
| Job Summary | The Department of Radiology is seeking a Part-time Patient Relations Assistant to facilitating an engaging and positive patient experience. Duties include collection and input of registration information, insurance and demographic data, perform cash collection (co-pays, deductible, deposit, reconciliation), and provide customer service to patients. Also, primary responsibilities include, but are not limited to, greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering the telephone. This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records. |
| Skills / Knowledge / Abilities | Patient registration, office and clerical, and customer service skills. |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | HS plus 4 years in a busy office setting or care clinic |
| Deadline to Apply | 10/30/2025 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * How many years of paid work experience do you have in customer service?
- None
- Some, but less than 1 year
- More than 1 year, up through 3 years
- More than 3 years up through 5 years
- More than 5 years
- * How many years of paid work experience do you have in patient registration?
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years up through 5 years
- More than 5 years
- * Briefly describe your patient care experience in a medical office or clinic. Provide details on the setting and your major responsibilities. Give a specific example.
(Open Ended Question)
Applicant Documents
Required Documents
- Cover Letter
- Resume
PI279116700
Job ID: 80843733